CourseOne.ai (“we,” “our,” or “us”) is a brand operated by Innoworx India Technology Services Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, services, courses, and related platforms.
By accessing or using CourseOne.ai, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information when you visit our website, register for a course, contact us, or use our services. The information we collect may include:
- Full name
- Email address
- Phone number
- Country and location information
- Professional and educational details
- Payment and transaction information
- Course enrollment details
- Communication records
- Technical information such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and manage training programs and educational services
- To process registrations and payments
- To communicate course updates, schedules, and support information
- To improve our website, courses, and user experience
- To respond to inquiries and customer support requests
- To send promotional materials, newsletters, and marketing communications (where permitted by law)
- To comply with legal obligations and enforce our terms and policies
3. Payment Information
Payments made through CourseOne.ai are processed by trusted third-party payment service providers. We do not store complete credit card, debit card, or banking information on our servers. Payment processing is governed by the privacy and security policies of the respective payment providers.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to enhance user experience, analyze website traffic, remember user preferences, and improve our services.
You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Authorized employees and trainers involved in delivering services
- Payment gateway providers and financial institutions
- Technology and hosting service providers
- Marketing and communication service providers
- Government authorities or legal entities when required by applicable law
Any third-party service providers engaged by us are required to maintain the confidentiality and security of your information.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Marketing Communications
We may send educational updates, course announcements, promotional offers, and newsletters. Users may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
8. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.
9. Third-Party Websites
Our website may contain links to external websites, certification bodies, learning resources, or third-party services. We are not responsible for the privacy practices or content of such third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
10. Children’s Privacy
CourseOne.ai services are intended for individuals aged 18 years or older or those who have appropriate parental or legal guardian consent. We do not knowingly collect personal information from children without appropriate authorization.
11. Your Rights
Subject to applicable laws, users may have the right to:
- Access personal information held by us
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for certain processing activities
- Opt out of marketing communications
Requests may be submitted using the contact details provided below.
12. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page along with an updated effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
Innoworx India Technology Services Private Limited
Brand: CourseOne.ai
Website: www.courseone.ai
Email: admission@courseone.ai
By using CourseOne.ai, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.