Course Curriculum
Introduction to SAP QM
Overview of SAP ERP
Introduction to SAP QM module
Role of Quality Management in business
Integration with other modules:SAP MM,SAP PP,SAP SD
Organizational Structure in QM
Client
Company Code
Plant
Storage Location
Quality Management organizational levels
Master Data in SAP QM
Important master data used in
quality processes.
Topics include:
Material Master (QM view)
Inspection characteristics
Master inspection
characteristics (MIC)
Sampling procedures
Inspection Types
Different inspection processes
used in SAP QM.
Common inspection types:
01 – Goods receipt inspection for
purchase order
03 – In-process inspection during
production
04 – Final inspection after
production
08 – Stock transfer inspection
89 – Customer returns inspection
Quality Planning
Planning inspection and
quality standards.
Topics:
Inspection plans
Sampling procedures
Inspection methods
Quality level
Quality info record
Quality Inspection Process
Steps involved in inspection:
Inspection lot creation
Inspection lot processing
Results recording
Usage decision
Stock posting
Quality Notifications
Used to record defects
or complaints.
Types:
Internal defect
notification
Vendor defect
notification
Customer complaint
notification
Topics:
Notification creation
Tasks and activities
Corrective actions
Quality Certificates
Certificate profiles
Certificate processing
Certificate creation for customers
Audit Management
Quality audit planning
Internal audit
Vendor audit
Audit processing
Reporting & Analytics
Quality reports
Defect analysis
Inspection results
reports
Vendor quality
evaluation
Integration with Other SAP Modules
SAP MM – Incoming material inspection
SAP PP – Production quality checks
SAP SD – Customer complaints and returns
SAP FICO – Cost of poor quality
